Self-Help Links and FAQs

Judy Security

• VIDEO: Judy Password Manager Tutorial
• VIDEO: Judy Security Password Reset
• ARTICLE: Judy Security Password Reset

NEW IT

• IT Standards at NEW

Client SOP's

• ARTICLE: Termination of staff
• ARTICLE: SOP: New Staff Member

Azure

• ARTICLE: Quickbooks using Azure Virtual
• VIDEO: Quickbooks using Azure Virtual Machine

Browsers

• ARTICLE: Clear Cache for Firefox
• ARTICLE: Clear Cache for Chrome
• VIDEO: Clear Cache for Firefox
• VIDEO: Clear Cache for Chrome

Cyber Security

• ARTICLE: PowerPoint: Basic Cybersecurity Training
• ARTICLE: SOP: Suspected Phishing Attempts

Documents

• ARTCLE: Saving as PDF
• VIDEO: Saving as a PDF

Email

• ARTICLE: Deleting multiple emails at a time
• PHONE: Google Email Setup
• PHONE: Microsoft Email Setup

Google Workspace

• ARTICLE: How to Add Multiple 2FA Phone Numbers for Shared Google Accounts
• ARTICLE: Installing Google Drive
• ARTICLE: Sync Google Calendar with Outlook
• VIDEO: How to Enable Google's 2 Factor Authentication
• VIDEO: Move document from one location to another within Google Workspace

Microsoft 365: OneDrive, SharePoint, Microsoft Office Products

• ARTICLE: Sync Google Calendar with Outlook
• ARTICLE: Sharing and Opening Outlook Calendar
• POWERPOINT: A Basic Understanding on how to access SharePoint Documents​
• ARTICLE: How to sync your files to Onedrive
• POWERPOINT: Understanding SharePoint and OneDrive
• ARTICLE: Microsoft 365: How to Identify Where a Document is Located

See all 11 articles

Printers and other devices

• VIDEO: Adding a Printer in Windows
• ARTICLE: Adding printer in macOS
• ARTICLE: Adding a Printer in Windows